VSS Fashion is the main support contact for general assistance. Please use this page if you need help with order status, shipping delays, tracking issues, or a missing or damaged parcel, as well as returns, product questions, or any other support request.
Get in Touch
Email: support@vssfashion.com
Phone: +1 579 999 8136
Hours: Monday-Friday, 9:00 AM–5:00 PM, EST (closed Saturday-Sunday)
Address
Ascent Marketing LLC, registration number 805743739, is a United States-registered company. Registered address: 5900 Balcones Dr, Austin, Texas, 78731, United States.
Return mailing address: 1270 Humber Pl, Ottawa, ON K1B 3V9, Canada.
Returns
Before sending any item back, please contact support@vssfashion.com first so our team can review your request, confirm eligibility, and provide the correct return instructions. You can review full return terms in our Refund Policy.
FAQ
If you want a faster answer, please check our Faq page first. It covers many common questions about orders, shipping, payments, and store policies.
Send a Message
A contact form is available below so you can send a message directly to VSS Fashion. Messages submitted through that form should be delivered to a monitored inbox and reviewed during business hours.